When I connect my eMotion Frame to my PC via USB it is not being recognized.

The eMotion Digital Frame will not be recognized by the computer UNLESS there is a memory card inserted into the Frame. Please make sure you insert a memory card properly and securely into the frame.

It seems to be a wide spread issue betwen Windows XP and USB devices not being recognized, so we found solutions from customers who fixed their issues and see links below to Microsoft help pages.

"I have just experienced the same problem with my printers working on USB ports but not my USB memory stick or card reader and I got exactly the same error message as yourself. I phoned my computer manufacturer's helpdesk and they told me I would have to re-format my hard disk and re-install Windows XP which I did only to find that the problem still existed. Someone on one of the newsgroups to which I am subscribed suggested not only closing down my computer but also switching it off at the mains socket. Seemingly this allows any residual current on the motherboard or any stray capacitance to discharge. Believe it or not it worked! I now have all my USB ports and devices working as I want them. Hope it works for you - it must be worth a try :-) "

SOLUTION RECAP

"This worked for me! thanks for posting the information! As for anyone else who has a similar problem you should try shutting down the computer and literally disconnecting the powercord from the powersupply then reconnect after a few seconds and start up the computer again! - IT WORKS!. Miraculously it worked for me! "

Here are 2 possible solutions from Microsoft

A USB device is not recognized if you attach it immediately after your Windows XP-based computer comes out of standby or hibernation

http://support.microsoft.com/kb/871233

New drive or mapped network drive not available in Windows Explorer

http://support.microsoft.com/?kbid=297694