Service Requests

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Frequently Asked Questions

 

 Service Request TypeDescription
IT Service Request To request assistance from IT
Report Request Argos – modify an existing dashboard/report - 2 days
Argos – create a new dashboard/report - 1 week
One-time data report - 2 weeks
Employee Hire / Change / Exit Request To request account setups and security when an employee is hired, leaves the college, or when there is a change to an existing employee.

 

System Maintenance Notices


To provide the best possible service, Nicolet College must regularly update and perform routine maintenance on its systems and networks. Some of these activities require that the affected systems and networks be shut down. During the routine maintenance,
some systems and/or services may be unavailable during part or all of the maintenance window.

 

Routine maintenance times are: Fridays 5:00AM to 7:00AM


Current notices:

Any planned service interruptions outside of the routine maintenance times will be posted here.