What is the Bookstore’s return policy?
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What is the Bookstore’s return policy? |
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Answer: |
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Textbooks --Textbooks can only be returned the first two weeks of classes for a refund. --Textbooks purchased after the first two weeks of the semester can be returned within 3 business days of purchase. --If the class is an interim class (starts outside the normal start of the semester), textbooks can be returned until the first day of class. --Textbooks that are shrink-wrapped cannot be returned if opened. --New textbooks must be in new condition. This means no markings inside or outside the book and the book cannot be damaged in any way. --Any material that came with the book must be unopened and accompany the book when returned. --The Bookstore staff has the right to reduce or deny any refund based on the condition of the book.
Clothing, Supplies, & Reference Books --Unworn clothing can be exchanged or refunded for 30 days. --Reference books can be refunded or exchanged within 5 business days of purchase. --Supplies can be refunded or exchanged within 5 business of purchase.
Refund Procedures --Refunds for items purchased on a credit card will be refunded to the card it was charged against. Please have the credit card available for refunding purposes. --Non-credit card refunds over the amount of $50.00 will be issued as a refund check. If the purchase was paid via check, the Bookstore reserves the right to hold the refund 10 business days to verify the original check has cleared the bank. --Refunds for students funded by a third party will be credited back to the third party and not the student. --Financial aid refunds will be credited back to the student’s account. After the first week of classes, the Business Office will issue a refund check where appropriate.
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Item ID:
A000152-082406
Last Reviewed:
08/24/2006 03:26 PM
Categories:
Bookstore
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