Pay Online
Pay your bill online through Western Union, our third-party payment processor. A service fee is charged by this vendor for these transactions.
SmartBill
The electronic SmartBill has a no-fee electronic payment option that allows you to schedule and pay your utility bill directly from the SmartBill.
Authorized Remote Payment Locations
Utility customer wanting to make in-person payments by cash or check have a new option at Authorized Payment Centers located conveniently throughout the city.
Through Automatic Check Withdrawal
Autopay is a withdrawal of the utility bill amount directly from your checking account.
By Mail
Use the envelope included with your utility statement and mail to:
City of Tallahassee
Revenue Division A-4
300 South Adams Street
Tallahassee, FL 32301
Checks should be made out to "City of Tallahassee"
By Phone
Use the automated phone service by dialing toll free, 1-877-765-8189. This service is provided by Western Union, a third party vendor under contract with the City Of Tallahassee to provide this service. There is a service fee for this service.
In Person
Utility bills may be paid at the cashier windows on the first floor of the Frenchtown Renaissance Center, 435 North Macomb Street, between 8 a.m. and 5:30 p.m. Monday through Friday.