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City Hall
300 South Adams Street
Tallahassee, FL 32301

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How can I pay my utility bill?
Question:

How can I pay my utility bill?
Answer:

Pay Online

Pay your bill online through Western Union, our third-party payment processor. A service fee is charged by this vendor for these transactions.

 

SmartBill

The electronic SmartBill has a no-fee electronic payment option that allows you to schedule and pay your utility bill directly from the SmartBill.

 

Authorized Remote Payment Locations

Utility customer wanting to make in-person payments by cash or check have a new option at Authorized Payment Centers located conveniently throughout the city.

 

Through Automatic Check Withdrawal

Autopay is a withdrawal of the utility bill amount directly from your checking account.

 

By Mail

Use the envelope included with your utility statement and mail to:

City of Tallahassee
Revenue Division A-4
300 South Adams Street
Tallahassee, FL 32301
Checks should be made out to "City of Tallahassee"

 

By Phone

Use the automated phone service by dialing toll free, 1-877-765-8189. This service is provided by Western Union, a third party vendor under contract with the City Of Tallahassee to provide this service. There is a service fee for this service.

 

In Person

Utility bills may be paid at the cashier windows on the first floor of the Frenchtown Renaissance Center, 435 North Macomb Street, between 8 a.m. and 5:30 p.m. Monday through Friday.

Category: Utilities
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