Frequently Asked Questions
Find Answers
Find answers by entering a phrase, word, or question.
Search for:
Ask a Question
Send a message to a customer support agent with specific questions.
MyWeather
Login here to check the status of your questions.
E-mail Address:
Most Frequently Asked Questions
#
Description
Categories
1
How do I unsubscribe from the Personal Forecast?
Personal Forecast
2
How do I change my email address?
Personal Forecast
3
How do I cancel my premium weather account?
Premium Weather
4
Why is my desktop weather icon not reporting a current temperature?
Desktop Weather Icon
5
How do I add, change, or remove one of my additional locations?
Personal Forecast
6
What's the difference between cancel and unsubscribe?
Personal Forecast
7
Why can't I see my maps for the Premium Service?
Premium Weather
8
How do I add, change, or remove one of my additional locations?
Premium Weather
9
How do I change my Premium Weather billing information?
Premium Weather
10
Why is my Premium Service being blocked/Norton error message?
Premium Weather